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Privacy Policy

A legal disclaimer

Last Updated: August 13, 2026

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Healthy Roots Tennessee respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we may collect, use, share, and protect information when you visit our website, request an estimate, communicate with us, or use our services.

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1. Information We Collect

We may collect information you voluntarily provide, including:

  • Name

  • Company or property name

  • Email address

  • Phone number

  • Property or service address

  • Billing information

  • Service requests

  • Property details

  • Photos or documents you provide

  • Communications with Healthy Roots

  • Information submitted through website forms, estimate requests, or customer portals

We may also automatically receive limited technical information when you visit our website, such as browser type, device information, IP address, and website usage information.

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2. How We Use Your Information

Healthy Roots may use collected information to:

  • Respond to inquiries and estimate requests

  • Prepare proposals and service agreements

  • Schedule and perform landscape services

  • Communicate service updates

  • Send pre-service and post-service notifications

  • Process invoices and payments

  • Maintain customer and property records

  • Provide customer support

  • Improve our website and services

  • Send service reminders or relevant business communications

  • Comply with legal and regulatory requirements

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3. Customer Management & Third-Party Providers

Healthy Roots may use trusted third-party platforms to operate our business, including customer relationship management, scheduling, estimating, invoicing, payment processing, email, website hosting, and communication services.

Information may be processed by these providers when necessary to provide their services to Healthy Roots.

We do not sell your personal information to third parties.

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4. Payments

Payments may be processed through third-party payment providers.

Healthy Roots does not necessarily receive or store complete credit or debit card information when payments are processed through these providers. Payment information is subject to the privacy and security practices of the applicable payment processor.

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5. Email & Text Communications

If you provide your email address or phone number, Healthy Roots may use that information for service-related communications, including scheduling, estimates, service notifications, property updates, invoices, and customer support.

Marketing communications may also be sent where permitted by law. You may request to stop receiving marketing communications at any time.

Service-related communications may still be necessary while you remain an active customer.

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6. Property Photos

Healthy Roots may photograph landscape areas for estimating, service documentation, quality control, property reports, training, and internal records.

We will make reasonable efforts to avoid intentionally capturing identifiable individuals or sensitive information when photographs are being taken for property documentation.

Photos intended for public marketing may be used in accordance with applicable permissions and law.

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7. Cookies & Website Analytics

Our website or third-party website providers may use cookies or similar technologies to understand website traffic, improve functionality, remember preferences, and measure website performance.

You may be able to control cookies through your browser settings.

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8. Information Sharing

Healthy Roots may share information with service providers when reasonably necessary to operate our business or provide requested services.

These may include:

  • Scheduling and customer-management platforms

  • Payment processors

  • Email and communication providers

  • Website and hosting providers

  • Suppliers

  • Subcontractors

  • Professional advisers

We may also disclose information when required by law, legal process, or governmental authority.

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9. Data Security

Healthy Roots takes reasonable administrative and technical measures to protect personal information.

However, no internet transmission, electronic storage system, or online platform can be guaranteed to be completely secure.

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10. Data Retention

We may retain customer, property, estimate, invoice, service, and communication records for as long as reasonably necessary for business operations, legal obligations, accounting, dispute resolution, and recordkeeping.

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11. Your Choices

You may contact Healthy Roots to:

  • Request an update to your contact information

  • Ask questions about information we maintain

  • Request removal from marketing communications

  • Request deletion of certain personal information where applicable

Certain information may need to be retained for contractual, accounting, legal, or legitimate business purposes.

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12. Children's Privacy

Healthy Roots' website and services are intended for property owners, businesses, property managers, and other adults seeking landscape services.

We do not knowingly collect personal information from children through our website.

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13. Third-Party Links

Our website may contain links to third-party websites or services. Healthy Roots is not responsible for the privacy practices or content of those third parties.

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14. Changes to This Privacy Policy

Healthy Roots may update this Privacy Policy periodically to reflect changes in our business practices, website, technology, or applicable requirements.

Updates will be posted on this page with a revised "Last Updated" date.

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15. Contact Us

Questions or requests regarding this Privacy Policy may be directed to:

Healthy Roots Tennessee
Middle Tennessee

Email: Damien@HealthyRootsTN.com
Phone: 540-594-1542
Website: HealthyRootsTN.com

Healthy Roots Tennessee


Setting the Standard for Tennessee Landscapes.

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